Air travel can be intimidating for most people, whether able-bodied or travelling with reduced mobility.

A bustling environment, long lines, and heavy bags can all make getting to the plane on time stressful.

Providing the right assistance to the right people at the right time can make
all the difference.

It reduces stress and makes the overall travel experience much more enjoyable.
It also helps establish passenger loyalty, something every airline needs in today’s competitive environment.

Providing the right assistance to the right people at the right time can make
all the difference.

It reduces stress and makes the overall travel experience much more enjoyable.
It also helps establish passenger loyalty, something every airline needs in today’s competitive environment.

Through our comprehensive passenger handling services, VIP amenities, and more, ABM is dedicated to providing exceptional personal service to each and every passenger, making their travel experience go above and beyond.

Airline Passenger Handling Services

We provide a host of value-added passenger services including:

  • Passengers with Reduced Mobility Services
  • Concierge Services
  • VIP Passenger Escorts
  • Ambassador Services
  • Passenger Check-in & Boarding Gate Services
  • Ticketing
  • Unaccompanied Minor Services
  • Electric Buggy Services
  • Baggage Porters
  • Baggage Handling
  • Lost Baggage Services

We’re committed to improving air travel for passengers with disabilities…

Legendary Team & Training

Our winning formula begins by hiring only friendly, caring, and competent individuals who are dedicated to customer service and want to learn and grow with us. Through continuous training, consistent feedback, and frequent recognition, they polish their service skills and become passenger “heroes.”

Our training was professionally designed and bench-marked against the finest hotels in the world. The result is a team prepared and eager to provide “five-star” level passenger service.

We Respond To 4+ million Wheelchair Requests Annually.

Call +44 (0) 207 089 6600 or
to be contacted by an Airline expert or for other enquiries, please click below: